Privacy Policy

1. Our Role

Mansaro provides a software platform to restaurants and food businesses on a subscription basis.

Mansaro does not operate restaurants, process customer payments, or control how Clients use the Software.

Each Client (restaurant or business) is the data controller of any customer data they collect using the Software.

Mansaro acts only as a service provider and does not own the data entered into the Software by Clients.

2. Information We May Collect

We may collect limited information from Clients (business users), including:

• Business name
• Contact name
• Email address
• Phone number
• Login credentials
• Subscription and billing information

We do not collect or store customers' card payment details.

3. Customer Data Collected by Clients

Clients may collect personal data from their customers using the Software, including but not limited to:

• Customer name
• Phone number
• Email address
• Delivery address
• Order history

This data is collected and controlled entirely by the Client.

Mansaro does not control how Clients use or manage customer data.

Clients are solely responsible for ensuring compliance with data protection laws (including GDPR).

4. How We Use Information

We use collected information only to:

• Provide and maintain the Software
• Manage subscriptions and billing
• Communicate with Clients
• Improve system performance and security
• Provide technical support

We do not sell or rent personal data to third parties.

5. Data Security

Mansaro takes reasonable technical and organisational measures to protect information stored within the Software.

However, no system can be guaranteed 100% secure.

Clients are responsible for:

• Protecting their login credentials
• Managing access to their accounts
• Securing their own devices
• Ensuring lawful use of customer data

6. Data Retention

Client data is retained only for as long as necessary to provide the service.

Upon termination of a subscription:

• Access to the Software may be removed
• Data may be deleted after a reasonable period

Clients are responsible for exporting or backing up their own data before cancellation.

7. Third-Party Services

Clients may integrate or use third-party services such as:

• Payment providers
• Card machines
• Email services
• Hosting providers

Mansaro is not responsible for the privacy practices of third-party services.

Clients should review the privacy policies of any third-party services they choose to use.

8. Legal Responsibility of Clients

Clients are solely responsible for:

• Obtaining customer consent
• Providing their own privacy policy to customers
• Handling customer data requests
• Responding to data breaches
• Complying with all applicable data protection laws

Mansaro is not liable for misuse of data by Clients.

9. Limitation of Liability

To the maximum extent permitted by law, Mansaro shall not be liable for:

• Data loss
• Data misuse by Clients
• Security breaches caused by third parties
• Client non-compliance with data protection laws
• Business losses arising from data-related issues

The Software is provided “as is” without warranties.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on our website or within the Software.

Continued use of the Software means acceptance of the updated Privacy Policy.

11. Your Rights

Clients may request access, correction, or deletion of their own business data by contacting us.

Customers of Clients must contact the restaurant or business directly regarding their personal data.